FAQ'S
FREQUENTLY ASKED QUESTIONS
ART FAQ'S
The drawing and reference material downloads are supplied as a PDF file. The drawing is saved at A4 size as well as A3 split into two A4 pages so that it can be printed on a regular desktop printer and the two halves joined together to make the full size.
Alternatively you can take the file to a local printer and they can print it for you at any size you like.
Once printed at your required size the drawing can be traced onto your watercolour paper and you are ready to start painting!
There’s a lot of confusion out there about artist copyright so I just wanted to say a few words about it.
I'm happy for you to exhibit, gift and use your work based on our tutorials however you please. However i'd prefer pieces aren't sold/auctioned unless for charitable purposes. I have seen few great causes helped by some soft my students auctioning paintings based from tutorials here and enjoy that very much.
If your'e unsure please contact me directly via our support pages, I'm always happy to discuss possible options.
Our tutorials and projects are perfect for you! We have projects suitable for all abilities, whether you are a beginner, intermediate or an advanced level, and tonnes of encouragement to go with it!
See our 'what do I need' in the main menu of the website for a detailed explanation, but I generally advise you to use what you have first. Obviously some limitations apply, a good set of my usual six colours, but some use just three, a decent block of paper and my three usual brushes are pretty essential.
Yes, I run workshops in person, but I prefer to get my watercolour enthusiasm out to as many people as possible via my online tutorials. If you would like to enquire about workshops please contact me via our support pages for more information to kick start your watercolour journey. Im sure once you've done it in person you'll follow along online too.
WEBSITE FAQ'S
Once you have registered and created your online members account you can login and view your tutorials by clicking the "Login" button in the top right of every page. Enter your user details and click 'recent tutorials' in the menu to dive right in with whichever tutorial appeals at the time!
This is not a feature we offer, all tutorials are accessible via our membership plans.
This is not a feature we offer. Your online account is available 24 hours a day, 365 days a year and is available to view on your computer, tablet or even your phone, meaning you can watch your tutorials and projects at any time.
No there is absolutely no requirement to have any social media accounts in order to open a membership and follow paintwithgraham.com.
There are some additional features that do require social media access, such as my private Members Group, through which we have people interacting and its also where I give feedback on your work. However this is an optional feature that you can use if you wish.
Yes. Or at least access to one in order to setup your username. If you want you can ask a friend in order to setup your account. you can login with your username directly.
Any speed will do in theory but we would suggest using a connection above 2MB. Almost 95% of the UK has a broadband connection above that speed.
Of course, our support team works 9- Monday to Friday. Sometimes we check at the weekends too and wherever possible will help as problems arise, but please be patient.
If you have forgotten your password you can request a password reset by email. Go to our Login page and click reset password and follow our on screen prompts.
Or you can contact us through our support ticket system, just click on the leave a message at the bottom right of most pages.
We've partnered with the two most respected payment processing companies.
It costs us more in fees but we want you to be comfortable buying from us and Stripe and PayPal are as secure as it can possibly be to make payments online.
We NEVER see your card details, that is handled by PayPal or Stripe using their incredibly secure servers.
We keep your data as secure as possible. We give any member the right to be completely removed from our emails and database as outlined in GDPR regulations in the EU.
If you have any questions you can always drop us a line to ask through our contact us page.
